The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure

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The consultation and relational empathy (CARE) measure: development and preliminary validation and reliability of an empathy-based consultation process measure.

BACKGROUND Empathy is a key aspect of the clinical encounter but there is a lack of patient-assessed measures suitable for general clinical settings. OBJECTIVES Our aim was to develop a consultation process measure based on a broad definition of empathy, which is meaningful to patients irrespective of their socio-economic background. METHODS Qualitative and quantitative approaches were used...

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Relevance and practical use of the Consultation and Relational Empathy (CARE) Measure in general practice.

BACKGROUND The Consultation and Relational Empathy (CARE) Measure has been developed as a tool for assessing the patients' perceptions of relational empathy in the consultation. OBJECTIVES The present paper provides performance data on the CARE measure in a large sample of general practice consultations in areas of high and low deprivation. METHODS The CARE Measure was included in a self-co...

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Reliability and validity of the Croatian version of Consultation and Relational Empathy (CARE) Measure in primary care setting

AIM To translate the Consultation and Relational Empathy (CARE) Measure into Croatian and validate the Croatian version of the questionnaire. METHODS A cross-sectional study was conducted in July 2011 in 8 general practices (GP) in Croatia. Following two stages of translation, back-translation, and pilot testing, the Croatian version of the CARE was tested on 568 consecutive patients. RESUL...

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Measuring empathic, person-centred communication in primary care nurses: validity and reliability of the Consultation and Relational Empathy (CARE) Measure

BACKGROUND Empathic patient-centred care is central to high quality health encounters. The Consultation and Relational Empathy (CARE) Measure is a patient-rated experience measure of the interpersonal quality of healthcare encounters. The measure has been extensively validated and is widely used by doctors in primary care but has not been validated in nursing. This study assessed the validity a...

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A Swedish version of the Consultation and Relational Empathy (CARE) measure

OBJECTIVE A validated measure to gather patient feedback on physicians' empathy is not available in Swedish. The objective for this study was to examine the psychometric characteristics of a Swedish version of the Consultation and Relational Empathy (CARE) measure (widely used in English). DESIGN, SETTING AND PATIENTS The CARE measure was translated into Swedish and tested on 554 unselected p...

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ژورنال

عنوان ژورنال: Family Practice

سال: 2004

ISSN: 1460-2229

DOI: 10.1093/fampra/cmh621